Location: Raleigh (near Crabtree Valley Mall)

Hours: Monday - Friday, 8am - 4:30pm

Position requires 100% on-site presence.

Pay: $24-$30/hour depending on experience and qualifications.

Summary:

This role serves as the primary point of contact for employee benefits inquiries, manages benefit enrollments, annual open enrollment, and ensures accurate benefits administration in coordination with payroll and HRIS systems. The position also plays a key role in workers' compensation claims management, OSHA reporting, and regulatory compliance to support a safe and compliant workplace.

Benefits Administration

• Administer employee benefits programs including health, dental, vision, life, disability, COBRA, and retirement plans.
• Serve as the primary point of contact for employee benefit questions; coordinate with brokers, carriers, and third-party administrators as needed.
• Manage new hire enrollments, qualifying life events, terminations, and annual open enrollment.
• Support annual plan renewals, employee benefits communications, and benefits education initiatives.
• Partner with payroll to ensure accurate benefits deductions and timely resolution of discrepancies.
• Maintain benefits records, eligibility tracking, and documentation in HRIS in compliance with federal, state, and company requirements.
• Audit benefit invoices and resolve carrier or enrollment discrepancies.

Workers' Compensation & Safety / OSHA

• Coordinate and administer workers' compensation claims, including reporting injuries, working with carriers and third-party administrators, and supporting return-to-work processes.
• Serve as a point of contact for employees and managers regarding workers' compensation procedures and documentation.
• Maintain OSHA logs and required documentation (e.g., OSHA 300, 300A, 301) and support OSHA reporting requirements.
• Assist with workplace safety initiatives and support compliance with safety-related policies and procedures.
• Partner with leadership and clinic managers on injury prevention and compliance efforts.

Compliance & Systems

• Ensure compliance with applicable benefits-related regulations (ACA, COBRA, ERISA, HIPAA).
• Maintain benefit, personnel, and compliance records in accordance with federal, state, and company requirements.
• Update and manage HR databases, HRIS, and benefits-related forms to ensure accuracy and accessibility.
• Support audits, reporting, and documentation related to benefits and workers' compensation.

Required Education & Experience

• High school diploma or equivalent required
• 3-5 years of experience in benefits administration or HR with a strong benefits focus preferred
• Experience with workers' compensation administration and OSHA reporting strongly preferred

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.